Who Are We
At ChapterSixteen, we provide a friendly, supportive and personalised services where our service users are in control, catering to your needs and aspirations as and how you need it. We specialise in working with children and young people of all abilities and various needs, who would benefit from transportation, befriending and/or outreach service and employment opportunities.
At ChapterSixteen, we put our clients first. We base our support package according to their needs, convenience and aspirations, by giving them the power to determine their own support/care plan/package.
We hold regular reviews of the effectiveness of our service and plan changes based on our customer’s wishes, speed of development and convenience.
We operate in a totally outcome focused manner, where all our individual steps and processes are geared towards helping improve the quality of life of all our customers, in the areas they wish to pursue. We operate in with a person-centred approach and keep our client at the core of everything we do.
We work in tandem with a variety of organisations which aim to meet the needs of individual clients in accordance with their personalised contractual agreement, individual needs and health requirements.
We can work on a short or long term basis, based on our clients’ preferences. We operate with a strategy that is consistently reviewed and realigned.